In this new world of a consumerism, the health industry is on the hook for going retail.
To effectively complete in this new consumer-centric world, healthcare organizations such as medical groups and hospitals must focus on customer service,
There is a movement underway in healthcare
A transition is occurring from the status quo of traditional fee-for-service to more of a retail market where the patient is at the center.
The beginning of each year means insurance deductibles kick-in and, for many healthcare providers, a dip in cash flow.
But it doesn’t have to be that way.
A recent analysis of website traffic across multiple medical specialties shows steady growth in mobile traffic across the board.
A recent study conducted by Vanguard Communications found that patients look for health care information first over provider information when searching online. Interestingly only a fraction of physicians surveyed offer their website visitors,
