At Practis we are frequently asked, “Does my contact or appointment request form need to be secure?”. Most standard contact or appointment request web forms use form mail scripts to collect and email responses over an open unsecure Internet connection. As a medical provider who needs to comply with HIPAA security regulations, this presents a problem.
The problem with email is that there are many server hops your message needs to take – from the originator’s desktop or phone to outgoing and incoming mail servers to the recipient’s workstation. A copy of your email is stored on each machine which creates an opportunity for your message to be viewed by an uninvited hacker. Every message sent may cross the Internet multiple times. Unencrypted, this message can be read by anyone who has access…
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